When it comes to assigning titles to sales roles, executives often pay little mind to the inference associated with them. Yet, when a salesperson is handed a title, he immediately derives a message from it — and so will his clients.
One commonly used title is account executive. This title implies that the company has a well-defined strategy and process in place. It also suggests the position is a rank-and-file role filled by salespeople who are provided both an objective and a roadmap to achieve it. The one-word descriptor for the account executive is executor. Account executives execute the company’s sales plan.
Another often used sales title is business developer. This title implies that the role requires creativity. Business developers rarely get a roadmap from the company. Instead, they get an objective, and are expected to chart the course to achieve it. When I hear this title, I think about Indiana Jones: “Here’s the treasure we want. Figure out how to get it.” The one-word descriptor for this sales role is pioneer. The business developer both creates the plan and executes it.
Executives may be tempted to offer the salesperson titles such as: manager, director or vice president. These titles send a “management message” to both the salesperson and the clients. And it is highly likely that both parties misinterpret the salesperson’s authority because of the assigned title.
AUTHOR: LEE B. SALZ
Lee B. Salz is a leading sales management strategist specializing in helping companies build scalable, high-performance sales organizations through hiring the right salespeople, effectively onboarding them, and aligning their sales activities with business objectives through process, metrics and compensation. He is the Founder and CEO of Sales Architects, Business Expert Webinars and The Revenue Accelerator. Lee has authored several books including award-winning, best-seller “Hire Right, Higher Profits.” He is a results-driven sales management consultant and a passionate, dynamic speaker . Lee can be reached at lsalz@SalesArchitects.net or 763.416.4321.